Last updated: 17 October 2026
Pipe and Well Services Co. (“PWS”, “we”, “our”, or “us”) provides PWS Connect as an application for authorized employees and other approved users. This Privacy Policy explains how information is collected, used, stored, and protected when PWS Connect is used.
1. Information We Collect
Depending on the functions used, PWS Connect may process information such as:
- Account and authentication information required to identify and authenticate authorized users.
- Employee and profile information made available through PWS systems.
- Attendance information, including check-in and check-out records.
- Location information when required for attendance verification and authorized location/geofence functionality.
- Profile photographs or other images voluntarily submitted through supported application features.
- Device and technical information necessary for security, troubleshooting, application operation, and synchronization.
- Application notifications, acknowledgements, and other work-related records associated with supported PWS Connect functions.
2. Location Information
PWS Connect may request device location permission for functions such as attendance and verification that a user is within an authorized work location. Location information is used only for legitimate application and business functions for which it is required. Users may control application permissions through their device settings; however, disabling a required permission may prevent the related feature from functioning.
3. How We Use Information
Information processed through PWS Connect may be used to:
- Authenticate users and provide authorized access to PWS services.
- Provide employee self-service and other approved business functions.
- Record and verify attendance and related workforce transactions.
- Display profile, notification, HR, and other authorized information.
- Synchronize application data with authorized PWS systems.
- Maintain security, investigate technical issues, and improve reliability.
- Meet applicable business, legal, regulatory, and record-keeping requirements.
4. Sharing of Information
PWS does not sell personal information collected through PWS Connect. Information may be made available to authorized PWS personnel and systems where necessary for legitimate business, administrative, security, HR, or operational purposes. Information may also be disclosed where required by applicable law or a lawful request from a competent authority.
5. Data Security
We use reasonable administrative and technical measures intended to protect information handled by PWS Connect against unauthorized access, alteration, disclosure, or loss. Access to application data is restricted according to authorized business requirements.
6. Data Retention
Information is retained for as long as reasonably necessary for the business purpose for which it was collected and in accordance with applicable PWS retention requirements, legal obligations, and regulatory requirements.
7. Data Access, Correction, and Deletion Requests
Authorized users may contact PWS regarding questions about their information or requests for access, correction, or deletion where applicable. Certain records may need to be retained where required for employment, business, legal, regulatory, security, audit, or record-keeping purposes.
8. Children's Privacy
PWS Connect is a business application and is not intended for children. We do not knowingly provide PWS Connect for use by children.
9. Third-Party Services
PWS Connect may rely on operating-system, device, hosting, notification, or other technology services necessary to deliver application functionality. Such services may process limited technical information as required to provide their respective functions and are subject to their applicable terms and privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy when application functionality, business requirements, or applicable requirements change. The updated version will be published on this page with a revised “Last updated” date.
11. Contact Us
For privacy questions or requests relating to PWS Connect, please contact:
Pipe and Well Services Co.
Kingdom of Saudi Arabia
Email: info@pipewellservices.com
Website: www.pipewellservices.com